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Your Insurance Company Wants a New Roof. Here Is What They Are Actually Looking At
Insurance

Your Insurance Company Wants a New Roof. Here Is What They Are Actually Looking At

July 24, 2026 · 9 min read · By the Farrell Roofing Team

The letter usually shows up without warning. Your carrier has reviewed an aerial photo of your house, decided the roof is a risk, and given you somewhere between 30 and 90 days to do something about it. We get these calls every week from Port Richey, Trinity, and Spring Hill. The good news is that a non renewal notice is not always a replacement notice. Here is how to tell the difference.

Why Florida Carriers Got So Strict

Roofs drive claims, and claims drive rates. After a decade of storm losses and litigation, Florida insurers moved from judging roofs on condition to judging them on age, because age is the one thing they can check from a desk with an aerial image and a county record.

That is why a perfectly sound 17 year old roof in New Port Richey can get flagged while a beat up 9 year old roof down the street sails through. It also means the appeal, when there is one, comes down to documentation: photographs, measurements, and a written report from someone who actually climbed on it.

What the Inspector Is Actually Looking At

Roof age

Most carriers get nervous at 15 years on shingle and 20 on tile. Some will not write a new policy at all past those marks, regardless of condition.

Missing or lifted shingles

Even a handful of tabs missing on a back slope reads as wind damage, and wind damage reads as a future claim.

Granule loss

Bald patches and shiny asphalt showing through tell an inspector the roof has stopped protecting itself.

Cracked or slipped tile

Broken tiles let water reach underlayment that was never meant to be the last line of defense.

Failed flashing and boots

Rubber pipe boots dry rot in about ten years down here. Cracked boots are one of the most common photos in a non renewal packet.

Visible repairs or patchwork

A quilt of mismatched shingles suggests the roof has been nursed along instead of fixed.

Four Point vs Wind Mitigation: They Are Not the Same Thing

Homeowners mix these up constantly, and the difference is worth real money.

A four point inspection covers roof, electrical, plumbing, and HVAC. It is what a carrier asks for before writing or renewing a policy on an older home, and it is pass or fail in spirit. The roof section is usually the part that sinks it.

A wind mitigation inspection is the opposite. It looks for features that make your roof stronger: roof to wall attachments, nailing pattern, secondary water barrier, roof shape. Every box it checks lowers your premium. If you have had a roof replaced since 2002 and never filed a wind mitigation report, you are very likely overpaying right now.

What To Do the Week the Letter Arrives

  1. 1 Read the actual reason. Carriers have to state it. "Roof age" and "roof condition" lead to completely different conversations, and only one of them can be argued with photos.
  2. 2 Get your own inspection on record. Ours are free, they come with photos and a written report, and you keep the report whether or not you hire us.
  3. 3 Ask whether repairs will satisfy them. Sometimes new pipe boots, resealed flashing, and a few replaced shingles are enough. A targeted repair costs a fraction of a replacement and closes the file.
  4. 4 Do not wait out the clock. Getting dropped and landing in the state backstop is expensive and hard to unwind. Deadlines in these letters are real.
  5. 5 File the wind mitigation report afterward. If you do end up with a new roof, that report is how you claw some of the cost back in premium every year going forward.

When Replacement Really Is the Answer

We would rather sell you a repair than a roof you do not need, and we say so on plenty of inspections. But there is a point where patching is throwing good money after bad. If your roof is past 18 years, has active leaks in more than one spot, or has underlayment that has gone brittle, no amount of documentation is going to talk a carrier into another term.

At that point the honest move is a full replacement, done once, done right, with the paperwork your insurer needs. Most homes in our area are a one day job, and financing is available so the deadline in the letter does not have to become a cash flow emergency.

If a non renewal or a four point request just landed on your kitchen table, bring it to us before you make any decisions. We have read hundreds of these letters for homeowners across Pasco and north Pinellas, and we will tell you straight whether you are looking at a repair, a replacement, or a carrier you are better off leaving.

Got a Letter From Your Insurance Company?

We will inspect the roof for free, photograph everything, and give you a written report you can send straight to your carrier. No pressure either way.